winpak2005 slow reaction

Winpak-PE/SE , NStar, N1000, PW2000
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bvale
Posts: 18
Joined: Sun Apr 05, 2009 4:50 am

Re: winpak2005 slow reaction

Post by bvale »

Answer from support
What event are you getting, "Valid Card, Door Not Used"? If this is the event you are getting and you are not using door contact switches, then this is the reason for the delay. To correct this, go to Configuration>Device>Device Map. Right click on the panel and choose Configure. Click on the SIO Boards tab, select the SIO board tab and click Edit below the list of SIO boards. Click on the Readers tab, then down to the right under Control Flags, put a check next to the option "Log All Access Requests as Used". You will want to do this for each reader on each SIO board. Once you have done this, go to Operations>Control Map, right click on the panel and choose Initialize, select all and click OK
bvale
Posts: 18
Joined: Sun Apr 05, 2009 4:50 am

winpak2005 slow reaction

Post by bvale »

I have Honeywell Access system
The system includes:
software-WinPak2005 Pro
controllers-Pro22IC, Ethernet board Pro22EN, Pro22R2
reader-Omni10
Server2003, SQL2000
I have this problem:
Time the message appears in the windows "EVENT VIEW" and "AUTOCARD LOOCUP" after read card - 10-13 seconds
Why this delay in time?
How to reduce this delay?
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