TheAlarmTech.com

Thanks, that's what I was was thinking and hoping for...something hopefully not having to be rebuilt from the ground up. Starting with the tool to really let me know what the issue may actually be and going from there.

Thanks, that's what i thought. I have been thru all the cert training but i haven't had a chance to use any of that knowledge for any practical purposes as of yet. We are ramping up and will be in the field sorting things out soon.

Question: This process works if you have the program from the panel right? what happens if you are picking up this site with the map fault as a new account and the customer or the previous vendor didn't leave the database of the system? there no way around having to built a database right, start fro...